Privacy Policy

Chowk — Privacy Policy

Effective Date: April 24, 2025
Last Updated: April 24, 2025

1. Introduction

At Chowk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website www.chowkstudio.com (the "Site"), or engage with our services.

By using the Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect two types of information:

Personal Information:

This includes information you provide directly when using the Site or purchasing products from us. This may include:

Name
Address
Email address
Phone number
Payment information (processed securely through third-party payment gateways)
Shipping details

Non-Personal Information:

We may automatically collect non-personal information when you interact with our Site, such as:

Browser type and version
Device information (e.g., mobile or desktop)
IP address
Pages visited
Referring websites
Time spent on the Site

This information helps us improve user experience and site functionality.

3. How We Use Your Information

We use your personal and non-personal information for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders, promotions, or customer service inquiries.
To improve our products, services, and website functionality.
To send marketing communications (with your consent).
To process payments securely and prevent fraud.
To comply with legal requirements.

4. How We Protect Your Information

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL encryption technology to protect sensitive data, including payment information.

However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

Payment processing: We may share your payment information with our third-party payment processors to complete transactions.
Shipping: We share your address and contact information with Shiprocket for shipping and delivery purposes.
Service providers: We may work with third-party vendors who assist us in operating the Site, conducting business, or serving you, provided these parties agree to keep your information confidential.

We will also disclose your information if required by law or in response to legal processes, such as a court order.

6. Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device that help us remember your preferences and improve your browsing experience.

You can choose to disable cookies through your browser settings, but this may limit certain features of our Site.

7. Your Data Rights

As a user, you have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can update or correct any inaccurate personal information.
Deletion: You may request to delete your personal data, subject to legal restrictions.
Opt-out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at privacy@chowkstudio.com.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information as soon as possible.

9. Third-Party Websites

Our Site may contain links to third-party websites that are not operated or controlled by Chowk. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@chowkstudio.com
Address: 114 Shangrila Arcade, Near Shyamal Crossroad, Satellite, Ahmedabad - 380015, India

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.